What We Do
With over two decades of experience creating award-winning donor recognition – whether physical, digital or hybrid, we understand the unique elements of creating exceptional donor recognition that is functional, engaging and memorable.
We are uniquely positioned to assist you, having worked across North America with many organizations in the healthcare, education and not-for profit sectors. From conceptualization through maintenance and aftercare, we firmly grasp every aspect of a project’s life.
We know the DNA that makes timeless donor recognition that delivers.
Fuse will support you from the very beginning of your project. Together we will create a comprehensive plan and be by your side until it reaches completion. We bridge the gaps in knowledge and communication that can often slow down progress and hurt your project’s end result.
Let us assist you in crafting, innovative recognition that interconnects your visitors, volunteers and staff with your donors, closing the loop in understanding and igniting philanthropy.



With over two decades of experience creating award-winning donor recognition – whether physical, digital or hybrid, we understand the unique elements of creating exceptional donor recognition that is functional, engaging and memorable.

We are uniquely positioned to assist you, having worked across North America with many organizations in the healthcare, education and not-for-profit sectors. From conceptualization through maintenance and aftercare, we firmly grasp every aspect of a project’s life.
We know the DNA that makes timeless donor recognition that delivers.

Fuse will support you from the very beginning of your project. Together, we will create a comprehensive plan and be by your side until it reaches completion. We bridge the gaps in knowledge and communication that can often slow down progress and hurt your project’s end result.

Let us assist you in crafting, innovative recognition that interconnects your visitors, volunteers and staff with your donors, closing the loop in understanding and igniting philanthropy.






01
DISCOVERY
We begin by engaging with your key stakeholders to better understand your values, needs, objectives and goals.
This critical research will become foundational to developing a comprehensive information package that will serve as a touchstone for the entire project lifespan.
Phase Includes:
Discovery Charette
An engaging workshop with your stakeholders and key personnel to gather and discuss information in real time
Interviews
Conduct one-on-one interviews with key personnel and donors to uncover critical details and fresh perspectives
Discovery Package
Delivery of consolidated information and recommendations that will form the basis of the RFP writing process
01
DISCOVERY
We begin by engaging with your key stakeholders to better understand your values, needs, objectives and goals.
This critical research will become foundational to developing a comprehensive information package that will serve as a touchstone for the entire project lifespan.
Phase Includes:
Discovery Charette
An engaging workshop with your stakeholders and key personnel to gather and discuss information in real time
Interviews
Conduct one-on-one interviews with key personnel and donors to uncover key details and fresh perspectives
Discovery Package
Delivery of consolidated information and recommendations that will form the basis of the RFP writing process
Our Process






Our Process
Laurence Roberts is a passionate, innovative, award-winning designer
and filmmaker. A co-founder of Forge Media + Design (Toronto), where he functioned as a Principal
and Creative Director for
the Digital Experiences
team for over 20 years.
It was there that he discovered his passion
for donor recognition work.
About the Founder
From his first donor wall project for the Children’s Hospital
of Philadelphia to his most recent projects for Cortellucci Vaughan Hospital and Stella’s Place, Laurence found the layered complexities, humanity and storytelling opportunities presented by donor recognition projects exciting.
Through his experiences in creating long-lasting recognition systems that performed as well as they looked, Laurence also saw where projects often faltered – communication failed, lack of planning, and uninformed choices lead to less than optimal results. He saw an opportunity to help foundations and organizations achieve the best possible results with recognition that truly connects individuals, creating a better understanding for the reasons behind the donations.
Fuse was born to be your guide when tasked with creating
or updating our donor recognition. The goal: to advance the industry norms, pushing boundaries and delivering projects that embody gratitude, while driving philanthropy.
Laurence Roberts is a passionate, innovative, award-winning designer and filmmaker. A co-founder of Forge Media + Design (Toronto), where he functioned as a Principal and Creative Director for the Digital Experiences team for over 20 years. It was there that he discovered his passion
for donor recognition work.
From his first donor wall project for the Children’s Hospital of Philadelphia to his most recent projects for Cortellucci Vaughan Hospital and Stella’s Place, Laurence found the layered complexities, humanity and storytelling opportunities presented by donor recognition projects exciting.
Through his experiences in creating long-lasting recognition systems that performed as well as they looked, Laurence also saw where projects often faltered – communication failed, lack of planning, and uninformed choices lead to less than optimal results. He saw an opportunity to help foundations and organizations achieve the best possible results with recognition that truly connects individuals, creating a better understanding for the reasons behind the donations.
Fuse was born to be your guide when tasked with creating or updating our donor recognition. The goal: to advance the industry norms, pushing boundaries and delivering projects that embody gratitude, while driving philanthropy.
